Frequently Asked Questions
Q. How does InOutBoard On-Line work?
A. InOutBoard On-Line is a web site hosted in a
secure data center. Users simply connect to the InOutBoard via the Internet. In
the same way you would log on to your favorite web site, you can connect to
InOutBoard and view the work status of your co-workers (In, Out, At Lunch,
etc.). If you have a web browser and an Internet connection, you're ready to
start using the InOutBoard. For more information, Take
the Tour.
Q. Exactly what features are available in InOutBoard?
A. InOutBoard provides an employee status board,
the ability to set future status changes, a detailed "Reception View" status
board, a message center for tracking phone messages, a state-of-the-art
calendar for personal or company events, detailed time tracking reports, and
easy-to-customize administration pages to setup and manage your account.
InOutBoard also gives you two different methods to access your data: Web access
or via the InOutBoard Agent.
For more detailed information, please review our
product pages.
Q. I'm a manager. How can I benefit from using the InOutBoard?
A. Managers need real-time information to make
decisions on resource utilization, to plan meetings, and to mobilize their
workforce when needed. Managers track the work status of their employees (In,
Out, At Lunch, etc.). Managers can also change the work status of their
employees, thereby keeping accurate time records. In addition, managers can run
detailed reports to quickly see status changes, vacation and sick time, and
totals by employee, location or department. For more information, see our White
Paper on How to Succeed
with your In/Out Board.
Q. What do I need to have in order to run the InOutBoard On-Line?
A. You can run the InOutBoard on our secure,
hosted web site or purchase it to run on your own Intranet. As a hosted
service, all you need is a desktop computer or any portable device that can run
a web browser. It doesn't matter what type of hardware or operating system
you're running, and InOutBoard supports just about any web browser.
See our site compatibility statement for more
information.
Q. How can I get the InOutBoard to run automatically?
A. There are several methods you can use to run
the InOutBoard, including having it run automatically when the user logs onto
their desktop. To learn more, see
InOutBoard Start-Up Options.
Q. How do I get upgrades to the InOutBoard?
A. As an InOutBoard On-Line user, you will have
access to upgrades immediately when you visit the web site. Upgrades to the
InOutBoard Agent are provided automatically as well.
For InOutBoard Intranet customers, InOutBoard.net will send you updates when we
add new features to our on-line service. Updates are available for a small
annual fee.
Q. How do I change the maximum number of users I have?
A. To increase or decrease the maximum number of
users, login to the InOutBoard. Click on the Setup link. Then, click on the
Payment Center link. Then, click the "Edit" button. You can then update your
payment information and change the maximum number of users needed.
Q. Is my data secure?
A. Yes. Our state-of-the-art security technology
ensures that your data is completely safe, which is why more than 2,500
customers, including Fortune 500 companies, have trusted us with their customer
information.
Q. How much does the InOutBoard cost?
A. Please see our
price list for current InOutBoard prices.
Q. How do I purchase the InOutBoard?
A. For InOutBoard On-Line, please
sign up
to create your account. When you're ready to buy, login and click on Setup, and
then click on Payment Center. Follow the steps to enter your payment
information amd to configure your service.
To purchase InOutBoard Intranet of the Software Development Kit, please fill
out the purchase
request form or call us at 619-482-4200. A sales representative will
contact you within one business day to confirm your order.
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